Insurance Gripe

Rating 2 Incident: May 01, 2025
Other

What happened

I was placed on hold for over an hour while I tried to resolve payment issues. When they finally got to me, I had no time to engage with them. This cycle repeated for weeks.

Impact

Had impact: Not sure
Specific impacts:
  • Emotional or mental distress (e.g., stress, anxiety)
Still affecting you: No